Frequently Asked Questions

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FAQ 2017-09-24T17:16:52+00:00

Frequently Asked Questions

This page is updated periodically but below please find a list of questions that may be relevant to incoming clients and their loved ones as well as friends and employers. If there is a question you need answered that is not listed below feel free to contact us anytime.

Admissions, Arrivals and other helpful FAQs

Are laundry services available? 2017-08-21T10:20:12+00:00

Yes, washers and dryers are available on the property for all clients. Be sure to bring any detergents you prefer.

Golf clubs and fishing poles? 2017-08-21T10:20:12+00:00

If you are so inclined, we encourage you to bring your golf clubs and fishing gear. A number of opportunities exist here at the facility and in the community to put these tools to work.

Can I bring and park my vehicle for duration of my stay? 2017-08-26T15:04:33+00:00

Yes. Ample parking is available for all guests. If you have an oversized vehicle or a vehicle that requires special attention please just let the admissions team to know.

Do you take insurance? What forms of payment are accepted? 2018-02-23T20:04:54+00:00

Whispering Oaks Lodge is a private insurance and self-pay (cash, check credit card) facility. We accept some private insurance, including Blue Cross Blue Shield, but to be sure, call (877) 419-3005 or fill out our short form.  A team member will check your insurance benefits. All admissions will be made in advance to ensure bed space is available.

What To Bring. Download a convenient checklist. 2017-11-09T14:18:39+00:00

Before your come be sure to take a look at our list of What To Bring. Some of these items are optional but this checklist will act as a good guide as you prepare to join us at Whispering Oaks Lodge. All items will be checked during intake and must be approved by staff.

Download Checklist PDF
What about electronics? 2017-08-20T15:27:25+00:00

Whispering Oaks Lodge allows computers, tablets, etc. to be brought in and used on a daily basis at certain times. We have super fast Wifi available throughout the facility.

I heard you do meals differently – how does that work? 2017-08-27T18:07:46+00:00

All food is catered on a daily basis by a local restaurant specializing in cajun cuisine. Options can made available to those with specific needs or dietary restrictions. Be sure to let your intake coordinator know ahead of your arrival if this applies to you.

What about my medications? 2017-08-20T15:31:49+00:00

Medications will be reviewed and approved by our medical team. Please bring all medications you are currently on with you. A local pharmacy will fill and refill all our your medications. You will need to bring your insurance card to send to the pharmacy.

A few FAQs About Communications

Where should I send letters and packages? 2017-09-11T21:32:07+00:00

Letters and other items sent via USPS to a client at Whispering Oaks Lodge should be directed to:

Whispering Oaks Lodge
PO Box 1106
Youngsville, La 70592

If you are sending packages via Fedex or UPS they can be sent to:

Whispering Oaks Lodge
617 Piat Road
Youngsville, La 70592

How about communicating with business partners, clients and vendors? 2017-08-26T15:12:51+00:00

Clients will be allowed to Skype or Facetime with their computers and/or tablets. Quiet workspace and phones will be made available on a case-by-case basis.

How will I communicate with the outside world? 2017-08-26T15:09:43+00:00

Clients will be allowed to Skype or Facetime with their computers and/or tablets. Phones can be made available as needed.

When can I come and visit my loved one, friend, coworker or employee at the facility? 2017-09-11T13:15:13+00:00

Visitation is available on Wednesday from 6pm to 8pm and Sunday from 12pm to 4pm. Other times may be made available depending on the situation.

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